I love to thank Nadine for the wonderful service, she was very patient and helpful. Thank you so much for the assistance!




Hi Charnelle,

I just wanted to compliment you on your great service at the MTN store in Strand. I have already referred other MTN clients to you as a result of your service.

Your service when I did my five upgrades last month was fantastic as well as your follow up service in assisting me with my account.
Thank you.


Richard Tough

Richard Tough

Dear Charnelle,

Thank you so much for the exemplary high-quality service that you bestowed onto me and my wife with the contract renewal. Your willingness to assist us over the phone with advice and by e-mail, in such a  sincere manner made us feel comfortable and completely relaxed with our dealings.

The preparation of documents beforehand and the sighing thereof was quite remarkably efficient, professional and fast.

You are one of the most efficient sales and service persons that I have dealt with in many, many years.I wish you much success for the future of your career aspirations and I know, that you will excel in anything you choose or wish to do.

Keep up the good work and thank you again, everything is working perfectly well.        

Kind Regards

Paul Wehmeyer

Good afternoon Marco and Jamie.

I wish to thank you both for your outstanding customer service and interpersonal skills.

From the time I walked into your store, I was treated in a professionally friendly manner, making me feel more like a valued family member than just another customer.

Your attention to detail, in a friendly yet professional manner makes you both a credit to your company, and should be used as a baseline for all stores.

Kindly forward me your Manager’s details so that I might convey my thanks for the above, or you could just forward this email to him/her.

If your company has some sort of staff recognition system, I would like to nominate you both for this.

My apologies for dripping all over your store but as you know, I got caught in that Thunderstorm.

All I have to do now is source another Huawei P 30 Pro to replace the stolen one.

Once again, thank you for yesterday.

Kevin Bodenham.
Constantia Emporium

Good day,

I would like to say how awesome the customer service was from Uwaiz
Keep it up!

Kind regards,

Ayesha Sam

Good day,

Nico assist me on the 1st April 2021 in Cape Gate.
He really knows his product and client service.
I would go back to him any time. He is a winner.

Many thanks.

Adri-Lee Willemse
Cape Gate

Good Morning Dianah,

Just want to thank you for your extremely proficient service during the last couple of days. It was such a pleasure dealing with you. I was a MTN contract user for numerous years but decided last year to go on Pre-Paid as Vodacom had good deals on their devices but it was an absolute nightmare dealing with them. Your service has proven why I should have never left MTN in the first place. Thanks for restoring my faith in the brand.

Johann van Santen
Cape Gate

Good evening Melissa

I would like to share the great experience I had with Dianah. From when I phoned in to the branch on Tuesday until my last visit this evening, she handled me with absolute professionalism and ticked all the boxes that lead to Exceptional Customer Service. She listened and even resolved an issue and made a suggestion that saved me money and time, but still enabled us to upgrade a contract that I was about to cancel.

I hope and trust that she is appreciated and taken care of, as her knowledge and the way she handled our interaction was Excellent.

Well done to Dianah, she super impressed me.

Kind regards

Belinda Nortier
Cape Gate

We received excellent service from Janda this morning. Friendly welcome and wonderful assistance. What an absolute pleasure.


Monique Schalkwyk
Cape Gate